People prefer to: Learn at their pace, whether for curiosity, hobby or work; Have learning resources available for quick access, e.g. on their devices; Be appreciated when they share their knowledge with others; Have a way to track what they learn, and refresh memory as needed; Have learning content conveyed to them in a non-judgmental, easy-going, friendly manner that respects that there can be different ways to do the same thing and people may choose their way after seeing possible choices.

People are more responsive to open-ended learning at their pace. And they like to pick out their preferred style of doing something, or of learning something, instead of someone deciding it for them. They do not want to be subconsciously comparing themselves with a human presenter, even if it is a video or still pictures of real humans. Why? Because if it is someone from their workplace, there is an automatic power dynamic between the person who knows and the person who's still learning!